Privacy in Masko Life

Updated 28 September 2026. Read this alongside the Masko privacy policy.

Your companion and memories

We store your account, companion state, care actions, photos you choose to share, saved compositions and generated memories. Your photos and relevant companion context are processed by our AI and media providers to create reactions, images, animations and farewell text. Photo upload originals and derived analysis images are stored privately. We do not access your entire photo library to choose pictures.

App interactions, viewing history, timestamps and timezone help determine relevant activities and notifications. Device notification tokens and your notification preferences are used for opted-in alerts. You can change these preferences in Settings.

App Store launch notification

If you request an iOS launch notification on our website, we save your email address and signup date to let you know when Masko Life is available on the App Store. This does not subscribe you to a newsletter. Contact paul@masko.ai to cancel your request or have this email address removed.

Payments and diagnostics

Google Play or Apple processes native payments. RevenueCat and Masko use store transaction identifiers, account identifiers and purchase/refund status to verify your purchase and recover access. Masko does not receive your payment-card number from these native purchases.

Production app analytics help us understand usage and failures. If advertising measurement is enabled for your build, the app may send install and purchase measurement events to Meta, subject to applicable device permissions and choices. Private photos and personal memory text are not included in our app analytics events.

Keeping and deleting data

Your keepsakes remain available after a companion’s finite life ends. Some care and uploads remain on your device while offline and are synchronized when you reconnect. Signing out preserves pending work for that account on that device; it is not an account deletion request.

You can request deletion in app Settings or through our account deletion page. Support handles requests across your Masko account and confirms completion. Necessary transaction records may be retained for accounting, fraud prevention or legal obligations. Contact paul@masko.ai for privacy questions.